Privacy Policy

1. Information We Collect

We may collect and process the following data:

• Name
• Phone number
• Email address
• Any information you provide through our contact form
• Website usage data (via cookies)

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotes and services
• Improve our website and services
• Contact you regarding your request

We will never sell or rent your data to third parties.

3. Legal Basis for Processing

We process your data under:

• Legitimate interest (responding to enquiries)
• Consent (when you submit a form)

4. Data Storage & Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse.

Your data is stored securely and only kept for as long as necessary.

5. Sharing Your Data

We may share your data with:

• Service providers (e.g. hosting, email services)
• Legal authorities if required by law

6. Cookies

Our website may use cookies to:

• Improve user experience
• Analyse website traffic

You can disable cookies through your browser settings.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact Us

If you have any questions about this policy, please contact:

Yorkshire Damp and Mould

Email: seandurkan@yahoo.co.uk

Phone: 079736 77788